About Us

What we do & Who we are

TCB Pay is an independent payment solutions provider specializing in global payment processing solutions. We offer strategic partnerships with acquiring banks, PSPs, MSPs, ISOs, Payment Facilitators and merchant through our exclusive payment-processing network. Our processing platform harnesses the latest technological to offer our partners the most convenient and secure payment solutions available. The international business community relies on TCB Pay to deliver innovative options in the ever-changing payment services industry.


Our Mission

We’re completely transparent and gladly choose long term relationships over profit. We operate on the principle of supporting our community businesses. The most compelling reason businesses switch to TCB Pay, is our team of dedicated customer service members. Our reps are part of your community. When you call us, you’re not talking in a call center overseas, they’re in our office, sanding by and ready to help when needed.

Our Culture

We think the only way to do business is to serve others, do more for them, and charge less. We shaped our company and everything we do by this motto because it’s true to the values of those we do business with. We’re here to support independent business owners and take one less worry off their back, whether it be accepting payments, consulting with them on business solutions, or just providing good, old-fashioned customer service.

Our Team

Dedicated Professionals

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Benjamin Haguel

Accomplished business professional with a successful 15-year track record of profitable small to mid size business ownership. Has years of experience in business banking and international finance, advising current and new clients on potential emerging markets.
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Lola Ordaz
Former Graphic Designer

Lola uses her unique experience and her ability to keep a growth mindset to learn about and bring a different perspective to the payment processing industry..
Fun Fact:
Likes taking pictures.
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Sumit Duggal
Director - Credit, Risk, and Compliance

Sumit is an industry veteran, with extensive knowledge and experience in payment processing and Enterprise Risk Management. He's spent years establishing business optimization and risk policies across North America and Europe.
Fun Fact:
He enjoys spending quality time with his family and is a huge fan of the Toronto Maple leafs and the Pittsburgh Steelers!
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Gaetan Evina
Customer Service

Gaetan is the doctor of merchants at TCB Pay. He is a motivated person who has a natural passion for helping and providing tailored solutions for everybody in need. He believes a happy customer is a customer for life.
Fun Fact:
He loves to read, binge watching shows and caramel Ice cream.
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Laurie-Anh Lefranc
Marketing & Communications

Laurie is a very jovial and thorough person. She has extensive experience in Marketing, Communications and Graphic Design. She is passionate about creating funny and interesting contents for digital and printed materials.
Fun Fact:
She has a tiny Yorkie assistant, Dobby. He spends his days sleeping under her desk and running all around the office.

Stay in touch

Contact Us

Phone: 866-444-8585 US/CA
Phone: +44 (20) 38808700 EU
Email: support@tcbpay.com
Headquarters - US
8975 S. Pecos Rd, Suite 6B
Henderson, NV 89052
Headquarters - Canada
10 Four Season Place Suite 1000
Toronto, ON M9B 6H&
Headquarters - Europe
68 Lombard St
London EC3V 9LJ, UK
Headquarters - Mexico
Camino a Santa Teresa 1270
Jardines del Pedregal
CP 01900 Álvaro Obregón