Return To Real Time Status

Incidents History

September 2023

Sep 21, 2023
TCB Pay ACH API
Resolved - 7:30:59 AM EST
Our service has returned to full functionality. Thank you for your patience while our DEV team was resolving this issue.
Issue Reported - 7:20:07 AM EST
An issue has been reported impacting our connection with our bank. We apologize for any inconvenience.
TCB Pay Credit Card API
Resolved - 7:30:58 AM EST
Our service has returned to full functionality. Thank you for your patience while our DEV team was resolving this issue.
Issue Reported - 7:20:04 AM EST
An issue has been reported impacting our connection with our bank. We apologize for any inconvenience.
TCB Pay Android app
Resolved - 7:30:57 AM EST
Our service has returned to full functionality. Thank you for your patience while our DEV team was resolving this issue.
Issue Reported - 7:20:04 AM EST
An issue has been reported impacting our connection with our bank. We apologize for any inconvenience.
TCB Pay IOS app
Resolved - 7:30:56 AM EST
Our service has returned to full functionality. Thank you for your patience while our DEV team was resolving this issue.
Issue Reported - 7:20:04 AM EST
An issue has been reported impacting our connection with our bank. We apologize for any inconvenience.
TCB Pay Gateway
Resolved - 7:30:55 AM EST
Our service has returned to full functionality. Thank you for your patience while our DEV team was resolving this issue.
Issue Reported - 7:20:04 AM EST
An issue has been reported impacting our connection with our bank. We apologize for any inconvenience.
Sep 19, 2023
TCB Pay Gateway
Resolved - 10:50:19 AM EST
Our service has returned to full functionality. Thank you for your patience while our DEV team was resolving this issue.
Issue Reported - 12:35:03 AM EST
An issue has been reported impacting our connection with our bank. We apologize for any inconvenience.
Sep 10, 2023
TCB Pay Gateway
Resolved - 6:04:40 AM EST
Our service has returned to full functionality. Thank you for your patience while our DEV team was resolving this issue.
Issue Reported - 11:05:04 PM EST
An issue has been reported impacting our connection with our bank. We apologize for any inconvenience.
Sep 09, 2023
TCB Pay Gateway
Resolved - 5:43:38 AM EST
Our service has returned to full functionality. Thank you for your patience while our DEV team was resolving this issue.
Issue Reported - 3:06:03 AM EST
An issue has been reported impacting our connection with our bank. We apologize for any inconvenience.
Sep 03, 2023
TCB Pay Vault API
Maintenance Completed - 11:23:33 AM EST
The scheduled maintenance has been completed.
Maintenance Scheduled - 8:30:00 AM EST
Please be advised that there will be scheduled maintenance across our network from (09/03/2023 08:30:00) to (09/03/2023 13:00:00). We apologize for any inconvenience. For more information, or if you have any questions, please contact us at support@tcbpay.com.
TCB Pay ACH API
Maintenance Completed - 11:23:12 AM EST
The scheduled maintenance has been completed.
Maintenance Scheduled - 8:30:00 AM EST
Please be advised that there will be scheduled maintenance across our network from (09/03/2023 08:30:00) to (09/03/2023 13:00:00). We apologize for any inconvenience. For more information, or if you have any questions, please contact us at support@tcbpay.com.
TCB Pay Merchant Onboarding API
Maintenance Completed - 11:22:56 AM EST
The scheduled maintenance has been completed.
Maintenance Scheduled - 8:30:00 AM EST
Please be advised that there will be scheduled maintenance across our network from (09/03/2023 08:30:00) to (09/03/2023 11:30:00). We apologize for any inconvenience. For more information, or if you have any questions, please contact us at support@tcbpay.com.
TCB Pay Credit Card API
Maintenance Completed - 11:22:39 AM EST
The scheduled maintenance has been completed.
Maintenance Scheduled - 8:30:00 AM EST
Please be advised that there will be scheduled maintenance across our network from (09/03/2023 08:30:00) to (09/03/2023 13:00:00). We apologize for any inconvenience. For more information, or if you have any questions, please contact us at support@tcbpay.com.
TCB Pay Android app
Maintenance Completed - 11:22:24 AM EST
The scheduled maintenance has been completed.
Maintenance Scheduled - 8:30:00 AM EST
Please be advised that there will be scheduled maintenance across our network from (09/03/2023 08:30:00) to (09/03/2023 13:00:00). We apologize for any inconvenience. For more information, or if you have any questions, please contact us at support@tcbpay.com.
TCB Pay IOS app
Maintenance Completed - 11:22:07 AM EST
The scheduled maintenance has been completed.
Maintenance Scheduled - 8:30:00 AM EST
Please be advised that there will be scheduled maintenance across our network from (09/03/2023 08:30:00) to (09/03/2023 13:00:00). We apologize for any inconvenience. For more information, or if you have any questions, please contact us at support@tcbpay.com.
TCB Pay Web Application
Maintenance Completed - 11:21:44 AM EST
The scheduled maintenance has been completed.
Maintenance Scheduled - 8:30:00 AM EST
Please be advised that there will be scheduled maintenance across our network from (08/03/2023 08:30:00) to (08/03/2023 11:30:00). We apologize for any inconvenience. For more information, or if you have any questions, please contact us at support@tcbpay.com.
TCB Pay Gateway
Maintenance Completed - 11:21:16 AM EST
The scheduled maintenance has been completed.
Maintenance Scheduled - 8:30:00 AM EST
Please be advised that there will be scheduled maintenance across our network from (09/03/2023 08:30:00) to (09/03/2023 13:00:00). We apologize for any inconvenience. For more information, or if you have any questions, please contact us at support@tcbpay.com.

August 2023

Aug 20, 2023
TCB Pay Gateway
Resolved - 6:04:08 AM EST
Our service has returned to full functionality. Thank you for your patience while our DEV team was resolving this issue.
Issue Reported - 5:55:02 AM EST
An issue has been reported impacting account login. We apologize for any inconvenience.
TCB Pay IOS app
Resolved - 6:03:49 AM EST
Our service has returned to full functionality. Thank you for your patience while our DEV team was resolving this issue.
Issue Reported - 5:55:02 AM EST
An issue has been reported impacting account login. We apologize for any inconvenience.
TCB Pay Android app
Resolved - 6:03:34 AM EST
Our service has returned to full functionality. Thank you for your patience while our DEV team was resolving this issue.
Issue Reported - 5:55:02 AM EST
An issue has been reported impacting account login. We apologize for any inconvenience.
TCB Pay Vault API
Resolved - 6:00:45 AM EST
Our service has returned to full functionality. Thank you for your patience while our DEV team was resolving this issue.
Issue Reported - 5:55:04 AM EST
An issue has been reported impacting the connection with our API. We apologize for any inconvenience.
TCB Pay Gateway
Resolved - 3:20:40 AM EST
Our service has returned to full functionality. Thank you for your patience while our DEV team was resolving this issue.
Issue Reported - 1:20:03 AM EST
An issue has been reported impacting our connection with our bank. We apologize for any inconvenience.

July 2023

Jul 23, 2023
TCB Pay Gateway
Resolved - 3:43:52 AM EST
Our service has returned to full functionality. Thank you for your patience while our DEV team was resolving this issue.
Investigation - 1:56:04 AM EST
Our DEV team is currently investigating. We thank you for your patience while we work to resolve this issue.
Issue Reported - 1:20:04 AM EST
An issue has been reported impacting our connection with our bank. We apologize for any inconvenience.
Jul 06, 2023
TCB Pay Gateway
Resolved - 11:06:39 PM EST
Our service has returned to full functionality. Thank you for your patience while our DEV team was resolving this issue.
Issue Reported - 2:41:06 PM EST
An issue has been reported impacting the connection with our API. We apologize for any inconvenience.