Return To Real Time Status

Incidents History

December 2023

Dec 17, 2023
TCB Pay Gateway
Resolved - 3:21:20 AM EST
Our service has returned to full functionality. Thank you for your patience while our DEV team was resolving this issue.
Issue Reported - 1:15:04 AM EST
An issue has been reported impacting our connection with our bank. We apologize for any inconvenience.
Dec 12, 2023
TCB Pay ACH API
Resolved - 5:59:01 AM EST
Our service has returned to full functionality. Thank you for your patience while our DEV team was resolving this issue.
Issue Reported - 5:45:06 AM EST
An issue has been reported impacting our connection with our bank. We apologize for any inconvenience.
TCB Pay Credit Card API
Resolved - 5:59:00 AM EST
Our service has returned to full functionality. Thank you for your patience while our DEV team was resolving this issue.
Issue Reported - 5:45:04 AM EST
An issue has been reported impacting our connection with our bank. We apologize for any inconvenience.
TCB Pay Android app
Resolved - 5:58:59 AM EST
Our service has returned to full functionality. Thank you for your patience while our DEV team was resolving this issue.
Issue Reported - 5:45:04 AM EST
An issue has been reported impacting our connection with our bank. We apologize for any inconvenience.
TCB Pay IOS app
Resolved - 5:58:59 AM EST
Our service has returned to full functionality. Thank you for your patience while our DEV team was resolving this issue.
Issue Reported - 5:45:04 AM EST
An issue has been reported impacting our connection with our bank. We apologize for any inconvenience.
TCB Pay Gateway
Resolved - 5:58:58 AM EST
Our service has returned to full functionality. Thank you for your patience while our DEV team was resolving this issue.
Issue Reported - 5:45:04 AM EST
An issue has been reported impacting our connection with our bank. We apologize for any inconvenience.

November 2023

Nov 29, 2023
TCB Pay Android app
Resolved - 4:20:08 AM EST
Our service has returned to full functionality. Thank you for your patience while our DEV team was resolving this issue.
Issue Reported - 3:50:05 AM EST
An issue has been reported impacting the connection with our API. We apologize for any inconvenience.
TCB Pay IOS app
Resolved - 4:20:07 AM EST
Our service has returned to full functionality. Thank you for your patience while our DEV team was resolving this issue.
Issue Reported - 3:50:05 AM EST
An issue has been reported impacting the connection with our API. We apologize for any inconvenience.
TCB Pay Gateway
Resolved - 4:20:07 AM EST
Our service has returned to full functionality. Thank you for your patience while our DEV team was resolving this issue.
Issue Reported - 3:50:04 AM EST
An issue has been reported impacting the connection with our API. We apologize for any inconvenience.
Nov 19, 2023
TCB Pay Gateway
Resolved - 2:21:34 AM EST
Our service has returned to full functionality. Thank you for your patience while our DEV team was resolving this issue.
Issue Reported - 1:15:04 AM EST
An issue has been reported impacting our connection with our bank. We apologize for any inconvenience.
Nov 14, 2023
TCB Pay Gateway
Resolved - 6:08:37 AM EST
Our service has returned to full functionality. Thank you for your patience while our DEV team was resolving this issue.
Issue Reported - 5:51:04 AM EST
An issue has been reported impacting our connection with our bank. We apologize for any inconvenience.
Nov 03, 2023
TCB Pay IOS app
Resolved - 10:31:42 PM EST
Our service has returned to full functionality. Thank you for your patience while our DEV team was resolving this issue.
Issue Reported - 8:45:04 PM EST
An issue has been reported impacting our connection with our bank. We apologize for any inconvenience.
TCB Pay Gateway
Resolved - 10:30:29 PM EST
Our service has returned to full functionality. Thank you for your patience while our DEV team was resolving this issue.
Issue Reported - 8:45:04 PM EST
An issue has been reported impacting our connection with our bank. We apologize for any inconvenience.
TCB Pay Credit Card API
Resolved - 10:29:35 PM EST
Our service has returned to full functionality. Thank you for your patience while our DEV team was resolving this issue.
Issue Reported - 8:45:04 PM EST
An issue has been reported impacting our connection with our bank. We apologize for any inconvenience.
TCB Pay Android app
Resolved - 10:29:31 PM EST
Our service has returned to full functionality. Thank you for your patience while our DEV team was resolving this issue.
Issue Reported - 8:45:04 PM EST
An issue has been reported impacting our connection with our bank. We apologize for any inconvenience.

October 2023

Oct 31, 2023
TCB Pay Credit Card API
Resolved - 1:42:39 AM EST
Our service has returned to full functionality. Thank you for your patience while our DEV team was resolving this issue.
Issue Reported - 11:31:04 PM EST
An issue has been reported impacting our connection with our bank. We apologize for any inconvenience.
TCB Pay Android app
Resolved - 1:42:38 AM EST
Our service has returned to full functionality. Thank you for your patience while our DEV team was resolving this issue.
Issue Reported - 11:31:04 PM EST
An issue has been reported impacting our connection with our bank. We apologize for any inconvenience.
TCB Pay IOS app
Resolved - 1:42:37 AM EST
Our service has returned to full functionality. Thank you for your patience while our DEV team was resolving this issue.
Issue Reported - 11:31:04 PM EST
An issue has been reported impacting our connection with our bank. We apologize for any inconvenience.
TCB Pay Gateway
Resolved - 1:42:36 AM EST
Our service has returned to full functionality. Thank you for your patience while our DEV team was resolving this issue.
Issue Reported - 11:31:04 PM EST
An issue has been reported impacting our connection with our bank. We apologize for any inconvenience.
Oct 30, 2023
TCB Pay Web Application
Maintenance Completed - 11:53:38 AM EST
The scheduled maintenance has been completed.
Maintenance Scheduled - 12:12:00 AM EST
Please be advised that there will be scheduled maintenance across our network from (10/30/2023 00:30:00) to (10/30/2023 08:30:00). We apologize for any inconvenience. For more information, or if you have any questions, please contact us at support@tcbpay.com.
TCB Pay Gateway
Maintenance Completed - 11:53:12 AM EST
The scheduled maintenance has been completed.
Maintenance Scheduled - 12:30:00 AM EST
Please be advised that there will be scheduled maintenance across our network from (10/30/2023 00:30:00) to (10/30/2023 08:30:00). We apologize for any inconvenience. For more information, or if you have any questions, please contact us at support@tcbpay.com.
Oct 22, 2023
TCB Pay Gateway
Resolved - 4:42:24 AM EST
Our service has returned to full functionality. Thank you for your patience while our DEV team was resolving this issue.
Issue Reported - 1:20:04 AM EST
An issue has been reported impacting our connection with our bank. We apologize for any inconvenience.