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Incidents History

September 2024

No incidents reported for this month.

August 2024

No incidents reported for this month.

July 2024

Jul 28, 2024
TCB Pay Gateway
Maintenance Completed - 5:06:14 AM EST
The scheduled maintenance has been completed.
Maintenance in Progress - 5:26:02 AM EST
Scheduled maintenance is currently in progress. Our service is scheduled to be back to normal on 07/27/2024 01:30 PM EST. Thank you for your patience.
Maintenance Scheduled - 1:30:00 AM EST
Please be advised that there will be scheduled maintenance across our network from 07/27/2024 1:30 AM EST to 07/27/2024 1:30 PM EST. We apologize for any inconvenience. For more information, or if you have any questions, please contact us at support@tcbpay.com.
TCB Pay Web Application
Maintenance Completed - 5:06:04 AM EST
The scheduled maintenance has been completed.
Maintenance in Progress - 5:28:42 AM EST
Scheduled maintenance is currently in progress. Our service is scheduled to be back to normal on 07/27/2024 01:30 PM EST. Thank you for your patience.
Maintenance Scheduled - 1:30:00 AM EST
Please be advised that there will be scheduled maintenance across our network from 07/27/2024 1:30 AM EST to 07/27/2024 1:30 PM EST. We apologize for any inconvenience. For more information, or if you have any questions, please contact us at support@tcbpay.com.
TCB Pay Merchant Onboarding API
Maintenance Completed - 5:05:38 AM EST
The scheduled maintenance has been completed.
Maintenance in Progress - 5:28:46 AM EST
Scheduled maintenance is currently in progress. Our service is scheduled to be back to normal on 07/27/2024 01:30 PM EST. Thank you for your patience.
Maintenance Scheduled - 1:30:00 AM EST
Please be advised that there will be scheduled maintenance across our network from 07/27/2024 1:30 AM EST to 07/27/2024 1:30 PM EST. We apologize for any inconvenience. For more information, or if you have any questions, please contact us at support@tcbpay.com.
Jul 27, 2024
TCB Pay Vault API
Maintenance Completed - 2:01:46 PM EST
The scheduled maintenance has been completed.
Maintenance in Progress - 5:28:45 AM EST
Scheduled maintenance is currently in progress. Our service is scheduled to be back to normal on 07/27/2024 01:30 PM EST. Thank you for your patience.
Maintenance Scheduled - 1:30:00 AM EST
Please be advised that there will be scheduled maintenance across our network from 07/27/2024 1:30 AM EST to 07/27/2024 1:30 PM EST. We apologize for any inconvenience. For more information, or if you have any questions, please contact us at support@tcbpay.com.
TCB Pay Credit Card API
Maintenance Completed - 2:01:42 PM EST
The scheduled maintenance has been completed.
Maintenance in Progress - 5:28:44 AM EST
Scheduled maintenance is currently in progress. Our service is scheduled to be back to normal on 07/27/2024 01:30 PM EST. Thank you for your patience.
Maintenance Scheduled - 1:30:00 AM EST
Please be advised that there will be scheduled maintenance across our network from 07/27/2024 1:30 AM EST to 07/27/2024 1:30 PM EST. We apologize for any inconvenience. For more information, or if you have any questions, please contact us at support@tcbpay.com.
TCB Pay Android app
Maintenance Completed - 2:01:40 PM EST
The scheduled maintenance has been completed.
Maintenance in Progress - 5:28:43 AM EST
Scheduled maintenance is currently in progress. Our service is scheduled to be back to normal on 07/27/2024 01:30 PM EST. Thank you for your patience.
Maintenance Scheduled - 1:30:00 AM EST
Please be advised that there will be scheduled maintenance across our network from 07/27/2024 1:30 AM EST to 07/27/2024 1:30 PM EST. We apologize for any inconvenience. For more information, or if you have any questions, please contact us at support@tcbpay.com.
TCB Pay IOS app
Maintenance Completed - 2:01:38 PM EST
The scheduled maintenance has been completed.
Maintenance in Progress - 5:28:42 AM EST
Scheduled maintenance is currently in progress. Our service is scheduled to be back to normal on 07/27/2024 01:30 PM EST. Thank you for your patience.
Maintenance Scheduled - 1:30:00 AM EST
Please be advised that there will be scheduled maintenance across our network from 07/27/2024 1:30 AM EST to 07/27/2024 1:30 PM EST. We apologize for any inconvenience. For more information, or if you have any questions, please contact us at support@tcbpay.com.
Jul 21, 2024
TCB Pay Issuing
Resolved - 11:11:22 AM EST
Our service has returned to full functionality. Thank you for your patience while our DEV team was resolving this issue.
Issue Reported - 5:26:05 AM EST
An issue has been reported impacting our connection with our bank. We apologize for any inconvenience.
TCB Pay Gateway
Resolved - 7:25:58 AM EST
Our service has returned to full functionality. Thank you for your patience while our DEV team was resolving this issue.
Issue Reported - 2:35:03 AM EST
An issue has been reported impacting our connection with our bank. We apologize for any inconvenience.
Jul 01, 2024
TCB Pay Issuing
Resolved - 4:46:52 PM EST
Our service has returned to full functionality. Thank you for your patience while our DEV team was resolving this issue.
Issue Reported - 12:40:17 PM EST
An issue has been reported impacting our connection with our bank. We apologize for any inconvenience.